Help Center

Please use the below form. You can also call customer service on +1 (973) 435-3638.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Contact Us About us

Shopping Information

Are all your products ready in stock?

How long does shipping take?

Do you offer international shipping?

Will I receive the same product as shown on the website?

Payment Information

What payment methods are accepted?

Is online payment secure?

Can I split my payment or use EMI?

My payment failed, what should I do?

Order & Returns

Can I cancel my order?

Do you offer returns?

What is your replacement policy?

How do I track my order?

What if I receive the wrong product?

Ordering from Arisha Luxe

How do I place an order?

Do I need an account to order?

Do you offer custom or personalised jewellery?

How do I know my order is confirmed?

What if I entered the wrong address?