Shipping Policy

Thank you for shopping with ARISHA LUXE. We aim to deliver a premium and reliable shopping experience to our customers worldwide. Please review our shipping policy below.


1. Order Processing Time

  • All orders are processed within 2–5 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • In case of unexpected delays (high order volume, unforeseen situations), customers will be informed via email or message.


2. Shipping Timeline

Delivery time depends on your location:

  • Domestic Deliveries: Typically 5–10 business days after dispatch

  • International Deliveries: Typically 10–18 business days, depending on customs and destination

Please note that delivery timelines are estimates and may vary due to:

  • Logistics delays

  • Customs clearance

  • Weather disruptions

  • Local courier constraints


3. Shipping Charges

Shipping costs (if applicable) are calculated at checkout based on:

  • Delivery location

  • Total order value

  • Shipping method selected

From time to time, ARISHA LUXE may offer:

  • Free shipping promotions

  • Country or region-specific delivery offers

Any such offers will be clearly mentioned on the website and during checkout.


4. Tracking Your Order

Once your order is shipped:

  • You will receive a notification with a tracking number.

  • Tracking may take up to 24–48 hours to update after dispatch.


5. Delivery Requirements

Please ensure accurate contact and shipping information is provided at checkout.
ARISHA LUXE is not responsible for delivery issues caused by:

  • Incorrect or incomplete address details

  • Unreachable customer contact

  • Recipient unavailability at the delivery address

If a package is returned due to such issues, re-shipping charges may apply.


6. Customs Duties & Taxes (International Orders)

For international deliveries:

  • Customs duties, import taxes, and other local charges may apply depending on the destination country.

  • These charges are the responsibility of the customer.

  • We recommend checking local customs regulations before placing an order.

ARISHA LUXE is not responsible for delays caused by customs authorities.


7. Damage, Missing, or Wrong Items

If your package arrives:

  • Damaged

  • With missing items

  • Incorrect products

Please contact us within 72 hours of delivery, with:

  • Order number

  • Photos/video of package and item

  • Description of issue

We will review the case and assist as per our Replacement Policy.


8. Replacement Policy

ARISHA LUXE does not provide returns or refunds, but we do offer replacements in eligible cases.
For details, please refer to our Return & Replacement Policy.


9. Order Cancellation

  • Orders can be canceled only before dispatch.

  • Once shipped, cancellation is no longer possible.


10. Contact Us

If you have any shipping-related queries, feel free to reach out:

ARISHA LUXE – Customer Support
Email: info@arishaluxe.com
Phone:  +852 31885554 


Thank you for choosing ARISHA LUXE. We are committed to delivering a luxury experience from order to doorstep.